Professional made-to-measure digital sewing patterns — PDF · PLT · DXF AAMA

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FAQ

Minerva Patterns is a professional digital sewing pattern company. We supply made-to-measure pattern files for experienced sewists, tailors, garment manufacturers, and 3D fashion designers. Below are answers to the questions we are asked most often.

About our products

What exactly am I buying?

A digital, made-to-measure sewing pattern delivered as a file (PDF, PLT, or DXF AAMA). You are purchasing a professional pattern product — not a finished garment, a sewing kit, or a sewing course.

Who are your patterns for?

Our patterns are designed for experienced sewists, professional tailors, garment manufacturers, and 3D fashion designers who are confident handling their own cutting, fitting, and construction. They are not intended as beginner learning materials.

What file formats do you provide?

PDF for home and large-format printing, PLT for cutting plotters, and DXF AAMA for professional CAD systems (Lectra, Gerber, Optitex) and 3D platforms such as CLO3D and Browzwear VStitcher. Seam allowances can be included or excluded at your choice.

Ordering & delivery

How does made-to-measure work?

At checkout you provide a small set of body measurements. Our CAD system grades the chosen pattern to those measurements and generates your files. Please enter your measurements carefully — patterns are produced exactly as ordered.

How and when are files delivered?

Files are sent to the email used at checkout, typically within a couple of hours. If you have not received your files, check your spam folder first, then contact us with your order number.

Can I use the patterns commercially?

Yes. Patterns are licensed for personal or commercial use by the purchasing entity. Redistribution, resale, or sharing of the pattern files themselves is not permitted.

Support & scope

Do you provide sewing help or instructions?

No. Minerva Patterns is a pattern supplier, not a sewing school. We do not provide sewing lessons, step-by-step construction tutorials, fitting or alteration advice, or custom pattern modifications. Each pattern's technical description is shown on its product page. For construction help, we recommend working with a professional tailor or a sewing course.

What does your support team help with?

Our team assists with product information, file formats, the made-to-measure process, delivery problems, payments, and order status. For anything related to sewing or fitting a garment, please see the answer above.

Can I get a refund?

Because our patterns are digital and made to your measurements, all sales are final. Refunds are issued only for genuine technical faults (file not delivered, corrupt file, wrong item, or duplicate charge). See our Refund Policy for full details.

How do I contact you?

Email [email protected] or call +1 (270) 260-0050. Our support hours are Mon–Sun, 9:00 am – 7:00 pm (GMT+1).

Support

Minerva Support

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Welcome to Minerva Patterns support. We can help with our patterns, file formats, and order status. How can we assist you?